Getting the most out of your commercial supply relationship with Pfizer in Ireland. To provide streamlined and efficient financial services, Pfizer has set up a financial shared services centre in Dublin, Global Financial Solutions Europe (GFS).
This centre is the payment point for all supplier invoices for 16 countries in Europe, including Ireland. The centre is called the Global Financial Solutions Europe (GFS).
This guide provides information that you as a supplier may find useful to know and refer to when supplying goods or services to Pfizer in Ireland. The main points are outlined below and then expanded on.
To ensure the timely and accurate handling of your delivery and prompt payment of your invoice(s), we are asking all suppliers to comply fully with the following instructions:
Failure to comply with the above instructions will result in a delay in payment of your invoice(s) and may result in your invoice being returned to you unpaid.
You must have a valid Purchase Order before providing any goods and/or commencing delivery of any service to Pfizer in Ireland. The order must match the goods/service being provided in particular quantity, price, description and unit of measure.
All Pfizer employees that can order goods or services will do so using a Purchase Order. All suppliers must have a valid Purchase Order number before providing any goods and/or service to Pfizer. There are very few exceptions to this rule. In some cases Pfizer employees will order using a Purchasing Card.
The Purchase Order is a document that contains key information such as:
If you need to amend any details on the Purchase Order, you must notify Pfizer immediately and await written acceptance of the changes before dispatching goods or commencing any work. Any mismatch will need to be resolved before Pfizer can make a payment. A contact telephone number will be provided on the Purchase Order. Please direct all queries via the Purchasing Department.
Insurance Details:
Before providing a service on any of the Pfizer sites, it is a requirement that notification of insurance details be furnished to the Insurance Administrator. Information on the Employers liability, Public and Product liability along with Professional Indemnity insurance levels all need to be advised upfront and updated on annual renewal. This information is requested where applicable as part of each New Vendor Set-Up.
Designated Suppliers will receive Pfizer Purchase Orders electronically via the Ariba Supplier Network.
Pfizer has implemented some eProcurement processes where applicable.
Catalogues:
As business needs dictate, Pfizer will implement a supplier catalogue that predefines the rules for engagement between Pfizer and the supplier with catalogue content that reflects approved items, negotiated pricing, and terms for shipping.
Purchasing Card:
Amex is the preferred provider to Pfizer of Purchasing Cards. Pfizer has implemented an AMEX Supplier Purchasing Card to support our goal of reducing manual transactions and automating the payment process.
All accounts related correspondence, including but not limited to invoices, credit notes and statements must be sent to Global Financial Solutions Europe in Dublin. Please only invoice when goods have been delivered to the site, or services have been provided.
Note: Pfizer Ireland benefit from a VAT13A exemption. As such VAT should generally not be charged on invoices. All suppliers should have received a copy of the exemption form as part of the Vendor Set-Up pack and is available upon request from the procurement department. Invoices will not be accepted where VAT is incorrectly charged.
To provide streamlined and efficient financial services Pfizer has set up a financial centre in Dublin, Ireland. This centre will ultimately be the payment point for all supplier invoices for 16 countries in Europe, including Ireland. The centre is called the Global Financial Solutions Europe (GFS Europe).
Since February 2006, all Pfizer Ireland invoices must be addressed to the correct Pfizer Company i.e. Pfizer Ireland Pharmaceuticals (as stated on the Purchase Order) and sent to:
Pfizer Ireland
| Pfizer Ireland Pharmaceuticals PO Box 10380 Ballsbridge Dublin 4 Ireland Tel: 00 353 1 480 7023 Fax: 00353 1 480 7333 Email: gfseurope.ap.ire@pfizer.com |
Pfizer Cork Ltd PO Box 10380 Ballsbridge Dublin 4 Ireland Tel: 00 353 1 480 7023 Fax: 00353 1 480 7333 Email: gfseurope.ap.ire@pfizer.com |
Contact details for Global Financial Solutions (Europe): Tel: 00 353 1 480 7023 Fax: 00 353 1 4807333 E-mail: gfseurope.ap.ire@pfizer.com |
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PGM Ireland
This incorporates all the Manufacturing plants in both Dublin & Cork – Pottery Road Sterile Plant, Ringaskiddy API, Loughbeg API, Loughbeg DP, Little Island API, Pfizer Biotechnology Ireland, Process Development Center and the Operations Support Group administration offices in Cork.
| Pfizer Ireland Pharmaceuticals PO Box 10380 Ballsbridge Dublin 4 Ireland Tel: 00 353 1 480 7023 Fax: 00353 1 480 7333 Email: gfseurope.ap.ire@pfizer.com |
Pfizer Cork Ltd PO Box 10380 Ballsbridge Dublin 4 Ireland Tel: 00 353 1 480 7023 Fax: 00353 1 480 7333 Email: gfseurope.ap.ire@pfizer.com |
PFIZER HEALTHCARE IRELAND PO Box 9504, Ballsbridge, Dublin 4 Ireland Tel: 00 353 1 480 7023 Fax: 00353 1 480 7333 Email: gfseurope.ap.ire@pfizer.com |
PFIZER SHARED SERVICES PO Box 9504, Ballsbridge, Dublin 4, Ireland Tel: 00 353 1 480 7023 Fax: 00353 1 480 7333 Email: gfseurope.ap.ire@pfizer.com |
Contact details for Global Financial Solutions (Europe): Tel: 00 353 1 480 7023 Fax: 00 353 1 4807333 E-mail: gfseurope.ap.ire@pfizer.com |
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The following details must be contained on your invoice (must be either an original or a true and certified copy of the invoice – faxed copies are not acceptable) to enable GFS to process payment:
As part of our overall strategy to move away from paper-based processing and gain transaction processing efficiency, Pfizer has partnered with OB10 to deliver an electronic invoicing solution for all invoices submitted to Pfizer from its goods and service providers. This solution is compliant with the requirements of purchase tax and e-Invoicing legislation.
Suppliers are offered two approaches to eInvoicing on the OB10 network: Online web entry invoice form and an integrated solution. No additional software or hardware is required by the supplier, although fees are charged to the supplier for using the network.
Contact OB10@pfizer.com for more details.
Electronic payment:
Pfizer's standard method of payment to suppliers is by Electronic Funds Transfer (EFT). Suppliers are therefore required to provide any changes in bank payment details in advance of submitting an invoice. Please provide an IBAN number when supplying bank details as this is a Pfizer mandatory requirement.
Please send bank payment details on Company headed paper to the relevant Pfizer address above.
Billing currency:
Please ensure that the currency billed on the invoice is the same as the currency of the Purchase Order or contract. If the currency on the order is incorrect then you must seek an amended order from Pfizer Procurement prior to delivering your goods or services.
Application for Payment:
In the case of some service PO’s, Pfizer is introducing a system whereby the supplier advises the Pfizer colleague of the proposed invoice total. This process is known as the “Application for Payment” and allows agreement to be reached between the Pfizer colleague and the service provider on the value of the invoice to be presented and a receipt booked against the PO by the Pfizer colleague prior to issue of the invoice to GFS for payment. In this way there will be no delay in processing the payment as there will be a receipted PO to match the invoice.
Other points to remember:
Failure to comply with the above instructions will result in a delay in payment of your invoice(s) and may result in your invoice being returned to you unpaid.